Support and FAQ

How do I get an account?

Accounts are created by your organisation's administrator in the app, by email invitation or directly with a password. There is no self sign-up. The store version runs on a demo server; for a version for your organisation, contact us.

I forgot my password

Tap "Forgot password?" on the sign-in screen to receive a link to set a new one, or ask your administrator to set it for you from your user page.

I lost the phone with my two-step verification

Another administrator in your organisation can reset two-step verification for your account and revoke the lost device from your user page. Then sign in and set up the authenticator again.

Notifications do not arrive

Make sure notifications for WorkFleet are allowed in the phone's settings and that you are signed in on that device. Alert times are set by the administrator in company settings.

Changing language or theme

Under "More", then "Settings": Arabic, English or Albanian, and a light or dark theme.

Deleting an account or data

Your administrator can disable your account and delete records. To delete an account from the demo or from a server operated by paymentery.com, email [email protected]; requests are completed within 30 days. See the privacy policy.